who we are

With more than 25 years of PBM leadership experience, Dave Skomo has a well-earned reputation for maximizing quality, satisfaction and efficiency to deliver exceptional results. As SVP, Chief Pharmacy Operations Officer, he focuses on performance and efficiency as he leads the day-to-day specialty pharmacy operations at WellDyne. In this role, he is responsible for inventory and purchasing strategy, optimization of systems and automation, clinical oversight, and helping to build outsourced pharmacy solutions. With decades of industry experience, Dave understands business challenges and provides strategic solutions to the challenges in specialty pharmacy.

Prior to joining WellDyne, Dave spent nearly two years at Diplomat's CastiaRx division, first as SVP, PBM Operations and later as COO. From 2013-18, Dave was with UnitedHealth Group as SVP, Chief Pharmacy Officer for OptumRx pharmacy operations, with operational leadership responsibility for the BriovaRx pharmacy locations across the United States. Earlier in his career, Dave was instrumental in building the Thrift Drug and Eckerd specialty pharmacy, which became part of CVS/PharmaCare in 2004. Within the CVS/PharmaCare organization, Dave became Director of Operations and managed 14 pharmacies in ten states and Puerto Rico. 

Dave earned a Bachelor of Science degree in pharmacy from Duquesne University and is a licensed pharmacist in Pennsylvania.  In addition to being a founding board member and secretary to the Military Community Support Project, Dave currently volunteers for Make-A-Wish of Greater Pennsylvania and West Virginia; is a board member and treasurer of the Duquesne University Pharmacy Alumni Association; and previously served as a board member for the Adams Township Parks & Recreation Board for over 3 years.

A Pittsburgh Pennsylvania native, Monica Orluk, a founding member of OTA, serves as CEO and Executive Director, having moved into that position upon the retirement of Founder, Kristen Holloway.  Until that time Monica served as President & COO after serving for 6 years as the organization’s Vice President.  OTA provides support to our military, past and present through its Active Duty “Wish-List” program and veteran “Welcome Home” programs.  She works to promote Operation Troop Appreciation, secure corporate sponsorship and grant funding, organize and coordinate fund raising events; and as a media spokesperson. She also oversees all activities at OTA operational headquarters, including inventory management, shipping, and donation procurement.

Monica is currently employed as a Senior Business Systems Analyst for Fiserv. Monica also serves on the Housing Policy Council’s Sub-Committee for Service Members Civil Relief Act (SCRA) and is a USA Cares certified Military Housing Assistance Specialist. She feels that her career experience provides the perfect skill set to apply to her OTA work and enjoys the best of both worlds – a profession she loves and a cause she is passionate about. To quote Monica, “It doesn’t get any better than this!”

Monica holds a Bachelor of Science Degree in Business Management, having graduated with honors, and was selected as a 2010 University of Phoenix Volunteer LEAD Award Honoree, an award given by HandsOn Network and the University of Phoenix to 10 outstanding volunteer leaders in the nation. This award is truly an honor as it recognizes leaders who motivate others and are catalysts for change in their communities. Recognition has never been her intent, but it is very rewarding to have others consider her volunteer work important. Monica is proud to be a volunteer. Her work with OTA has provided an opportunity to place her time and energy into a cause she believes in passionately. In her free time, Monica enjoys travel, golf, biking, karaoke and spending time with her family.

Lauren DelRicci is a veteran of the United States Navy. She joined the service shortly after graduating high school in her hometown of Medford, New Jersey. Her time in the military included tours on the USS Blue Ridge LCC-19 in Yokosuka, Japan, and onboard the aircraft carrier USS Nimitz CVN-68 in San Diego, California. Her highest accomplishment was earning the rank of Machinist Mate Third-Class Petty Officer. While on active duty, Lauren attended college at University of Maryland and Central Texas College, nearly earning her associate’s degree before her transition into civilian life.  Upon return to New Jersey, Lauren pursued her education at the local county college and wrapped up her bachelor’s degree at Rowan University. While studying, she served as the student president of Rowan’s Veteran Student Organization and served in the Veterans’ Affairs office as a VA work-study student, graduating in May 2009 with a degree in public relations. Lauren then studied at Monmouth University in Long Branch, New Jersey, earning a Master’s Degree in Corporate and Public Communications, and a Master’s Certificate as a Public Relations Specialist.
 She has worked in various capacities serving New Jersey’s veteran student population, primarily as the Outreach Specialist for Operation College Promise (OCP). During her time there, she developed skills as an event manager and public speaker. She successfully planned and executed bi-annual Certificate Programs for Veteran Service Providers (CVSP) from 2009-2014. Her main roles were coordinating with state and local officials to organize discussion panels, moderating panels of specialists, meeting the needs of attendees, and overseeing day-to-day activities such as meals, IT functions and last minute changes in programming. In between CVSP events, Lauren was called to provide keynote speeches at colleges and universities, serve on panels of experts in the field of veterans’ education, and attend conferences nationwide, all the while providing grassroots efforts in Trenton, NJ developing legislation and attending local veteran’s job fairs and Yellow Ribbon re-integration events. Audiences have ranged from Medal of Honor recipients to representatives from the Office of the Joint Chiefs of Staff.
 Lauren moved to Pittsburgh in January 2016 to begin work with The Bank of New York Mellon, serving as an Associate Client Service Manager in the Corporate Trust Department.  She was active with VetNet, BNY’s Employee Resource Group for veterans and those who support the military community. After one year, Lauren resigned from the bank to further pursue her passion, serving the veteran community.
 After a few months of searching, Lauren followed through with an opportunity at The Mission Continues, a veteran-centric organization that empowers veterans to find purpose through community impact. She was awarded a fellowship and chose to work with The Veterans Breakfast Club (VBC), an organization that preserves the stories of veterans through various digital oral history projects. The VBC creates communities of listening around veterans and their stories to ensure their living history will never be forgotten. “I had to interview a number of non-profits in order to select a host site for my fellowship. I thought this process would be daunting, until I met the guys at VBC. It was an immediate connection. More importantly, I’ve experienced the healing effect of sharing my military experience. At that moment I knew I could not envision myself serving anywhere else.” 

After completion of her fellowship, Lauren was brought on full-time with the Veterans Breakfast Club as Executive Assistant. She has been promoted to Development Officer, and plans to assume an associate directorship in 2020. 

She lives in the North Hills of Pittsburgh with her two beloved dogs, Linus and Lucy.

Crystal McFadden is a talented writer, dynamic speaker, and creative thought enthusiast. She has a passion to encourage others as they grow through the trials that form their character and build their next step. Her specialty focus includes professional growth, resiliency awareness, self care, and relational acceleration for both individuals and groups.  

Crystal is a post 9/11 veteran who served in the United States Navy as a Cryptologic Technician Administrative. Since then, she's earned her Bachelor's Degree in Psychology from La Roche College and a Master's Degree in Clinical Mental Health from Waynesburg University. Continued training hours in human resources, project management, human centered design, and business also contribute to Crystal's approach.

Crystal currently serves as the Pittsburgh Program Manager for Corporate America Supports You (CASY), navigating the underemployment impact on veterans, guard, reserve, and spouses by pointing them to top performing career progression services and gap skills training. CASY is known for meaningful skills matches, livable wage opportunities, training partnerships, and their excellent Employment Specialists - all of which receives consistent nationwide recognition.

The partnerships and collaborative approach Crystal takes, creates an environment for understanding, acceptance, growth, and connection for those who have served and the community around them.